SAD CAS STORY
Another sad CAS story from Cambridge
Dear
------
I'd like to thank you for your time. My story is a very sad one and I
would like to share it with you as I have nobody to hear and help me except God.
My
name is Maybelle and I am a nurse who was born in the Philippines and live in
Cambridge Ontario with my husband was born in Egypt and he is a pharmacist
holding a good position. We decided to come to Canada
looking for a better future for our kids. So we came to Canada . It is
not easy for us to be adapted for the new life but he struggled in order to get
his license as a pharmacist. He succeeded after almost 3 years of painstaking
procedure. Finally, we moved to
Cambridge in early 2000 as he started a new job in Shoppers Drug Mart as a full
time pharmacist.
We
bought a brand new big house with 3 bedrooms and finished basement.
We chose a corner lot as it has a bigger lawn area for our kids to play
and also on a crescent so that there is not much traffic and it is safer for our
kids to enjoy. I became pregnant with Marianna (8 months old now) and my doctor
told me that it is going to be C-section as my first son (Ayryk -4 years old)
was born by C-section outside of Canada. We
live alone in Canada and nobody will take care of my son while I am in the
hospital and after going back to the house from the hospital. Ayman (my husband)
called his mother for help. Although
she is working in Egypt, she can not speak English well, she has never flown,
and on top of that she has a heart condition (angina), she answered our request
with happiness and came over from Egypt to help us out before, during and after
delivery, God bless her. We were very happy because of our beautiful Marianna.
She is a very happy baby she does not cry at all only when she is hungry. She
sleeps all night and she wakes up smiling as if she is saying good morning. We
were a perfect family.
I applied for maternity benefits but I was not eligible as I did not
satisfy 600 labor hours (was only 500) My husband said "it's okay. Don't
worry about it, just stay at home and take care of our kids and I'll work. My
mother in law decided to go back home after 2.5 months as she has work. We
decided to baptize Marianna on Sept 23,2001 and there was a big baptismal party
for her, many friends and neighbors came to congratulate her and us. They played
with her and many people handled her as she is a lovely, sweet, and cute baby.
On Sept 30, 2001 around 5:15 PM Marianna was dropped from Ayman
accidentally as he was carrying her, Ayman was trying to close the window
curtains while Ayryk pulled his arm while jumping and about to fall. Marianna
was dropped on the mattress. Marianna cried but did not show any abnormal signs
afterwards.
On October 1, 2001 I went to work after urgent call from work asked me to
cover this shift. I went to work I left Ayman with both my kids (this was not
the first time to leave my husband with the kids as I was taking driving lessons
many times before this) Ayman put Marianna to sleep after he fed her and tried
to sleep and also my son, but my son refused to sleep and he requested to watch
the TV downstairs. Ayman could not
let him alone downstairs as we have a gas stove and there is a possibility for
Ayryk to play with it. So, Ayman
took the baby monitor and went down to stay with Ayryk while he was laying down
he fell asleep and woke up on Marianna's crying he ran upstairs she stopped
crying and she showed some stiffness and she was unresponsive.
He ran downstairs to the couple (friends) who stay in the basement and
they said it is OK Marianna seemed to be fine, babies are like that when they
cry for long time they hold their breathe. Ayman did not inform me about what
happened when he picked me up from work as I was tired and I easily get worried
about my kids. but he advised me to book an appointment with Marianna's doctor
to make sure she is fine. The earliest appointment was on Friday Oct 5, 2001. I
took Marianna to her doctor and the doctor said Marianna is fine she has no
problems and she ordered blood test for her. I called the hospital and booked an
appointment for her blood test on the next day Oct 6, 2001.
On Oct5, 2001 My husband finished work at 9:00 PM and we took our dinner.
Marianna and Ayryk slept down stairs, while we transferring them to the bedrooms
upstairs Marianna woke up and started crying hard till she stopped and she was
stiff, her eye rolled back, it was a seizure we were terrified and my husband
called 911, while talking to the attendant she came back and was fine (the
seizure lasted for 1-2 minutes) we went to hospital on Sat. Oct 6, 2001 at 12:30
AM
We stayed overnight hoping that she will be released next morning. We
also asked the doctor to make sure that there is no epileptic focus in the
brain. They did a blood test and
CAT scan. The results were a
disaster for us, there was a bleeding in the brain which was diagnosed as
Bi-lateral and subdural haematoma. They
sent us to the London health and science center.
On
the next day, Sun Oct7, 2001 at around 11:00 AM an ophthalmologist came to check
her eyes, he said her eye is fine and there was no retinal hemorrhage (after 5
days another ophthalmologist said there was a retinal hemorrhage) They did all
kinds of tests and examinations. MRI, X-ray for every bone in her body, they did
not find any broken bones, then they did bone scan in which they injected a
radio active agent (phosphate) ( it
is not recommended for babies and extreme caution should be taken to use this
kind of agents in infants). The
bone scan was clear which means there was neither beating nor aggressive
pressure was applied on her body. After
many blood samples from her head and legs, they diagnosed her injury as a
"shaken baby syndrome"
The
most important thing is that Marianna had recovered from this injury and it
won't leave any significant complications.
After 14 days in the hospital a social worker from the children aid
society came and talk to us. We
told her about our story as exactly as listed above. She asked us some question about my husband work and how many
hours he was working? He told her that he works 40 hours as a full time
pharmacist, 9 hours every
Wednesday, and 12 hrs on Saturday (only one Saturday a month). That means he works average of 52 hours / week-(Later on She
said that he was working 62 hrs a week which made him tired
and as a result he shake the baby).
The social worker left as she would come again to see us next morning on
Wednesday Oct 17,2001 at 10:00 AM to meet with us.
We told her that my husband had work at 1:00 PM in Cambridge.
She came with a guy from CAS Cambridge at 12:30 PM. after my husband had
left and they took my daughter without warning.
They said that they had a warrant. I
was alone and my husband was at work. I was terrified and shocked and did not
know what to do, I called my husband informing him, and he went crazy. They
placed my baby with a foster parent and they offer me to come with her (social
worker) in her car. So I and my son
went from London hospital going to Cambridge with Jenny [not
her real name]
in her car ( London CAS Social worker). I asked her to go to my house first as
my husband was waiting for us at home. She
refused and she drove directly to the CAS Cambridge (I knew later that they were
planning to kidnap my son as well). Once we entered the office they took my son
without warning and without warrant, I met my husband at the CAS office where
they told us that they will take the children due to Marianna's unexplained
injury. They did not want to listen
to any reason or rational my husband told them we did not do that to our child
and we are neither on drugs nor alcoholics.
We are adults (over 30 years) not teenagers.
We have neither family problems nor financial problems.
My husband is a caring father and loves his children he even does not
smoke. We have an older son who is quite healthy. We are well educated.
Both of use are health professionals.
My husband is a pharmacist and he is holding a good position and I am as
a nurse was working in the pediatric ward in the Philippines. We know about
shaken baby syndrome and how dangerous it is and the complications that could
happen due to it. So who wishes to
look after a disabled child? Who is
going to suffer?!!! Both parent of
course. The social worker said he
is going by the book. My husband
told him that "please use your professional judgment and discretion. Ask
about us, investigate, do something before making any disruptive decisions to
our family. He said that it won't change anything and we are going to take your
kids. And they took our son from us
at this moment. My husband said to
him "please do not take our kids".
He said that this won't change anything after that my husband collapsed
and they called 911 for him. He was
hyperventilated and later became fine, they told use that we will meet with the
police officer on the next morning, we said fine we would stay here and wait for
the police because we can not enter the house without the kids, they told us
that they were going to close the office and no one can stay inside, we said
that "well we will wait outside the office till tomorrow" they told us
that it is against the law to do that. After
that my husband was able to drive home (Later on, they took his "emotional
reaction" and used it against us as they said that his reaction was like
that because my husband feels guilty). We were crying like crazy, we could not
believe what had just happened and we did not know what to do as we asked them
what we have to do, they said it is up to us.
And they said also we will meet with the police on the next day.
My husband asked should we hire a lawyer they said it is up to him. That
was our black Wednesday Oct 17,2001 at 4:00 PM. My husband entered inside the
home to make phone calls asking for help. I
could not enter the house without my kids. and I preferred to stay inside our
car overnight rather than enter the house without our kids and I stayed in the
car all night long.
This
is only half of our sad story, sadness continued till this moment. Please pray
for us. The rest of this interesting case (as they called it) is coming because
many things had happened to us within the last couple of months, some are good
and some are very bad.
My
name is Ayman and I will continue the story that my wife started.
On the black Wednesday Oct 17,2001 I started to call everybody that I
know asking for help as they told me that we would meet with the police on the
next day (Thursday Oct 18,2001) it was about 6:00 PM and there is no way to find
a lawyer in order to represent us with the police officer.
But I called all my friends who referred me to other friends. I spoke
with the father of our Catholic church who referred me to a lawyer who referred
me to another lawyer who works with the family law.
Anyway I could not find a lawyer who can come with us on the next day.
(you can imagine how much stress we were under) On the next day (Thursday) the
intake worker called us and postponed the appointment with the police till the
next day (Friday) that gave us not enough time to look for a lawyer. He said if
you are not guilty you do not need a lawyer. I told him in fact, I believe that
innocent people need lawyers more than guilty people. I used many resources to
find a lawyer I used Lawyer Referral System it did not work, I used the phone
book and I left messages for everybody to call us back, no body did until 5:00
PM Thursday Oct 18, 2001. I called one lawyer who agreed to meet with us right
before she was gone home. On Friday Oct 19 the lawyer postponed the appointment
with the police officer. The CAS informed us that there will be a court within 5
days of apprehension which would be Monday Oct 21,2001. they dropped off the
court papers On Friday Oct 19, 2001 at 9:00 PM. That means I have to be prepared with some affidavits and to
meet with the lawyer and arrange everything with her during the weekend which is
impossible. On top of that, they set up two different cases for two different
children (my son and my daughter) in two different courts (Kitchener court (for
my son) and London court for my daughter), that means I have to be present in
two different courts that located in two different towns at the same time (at
10:00 AM) which is practically impossible, so that I would not be able to make
it and the judge would say the kids would stay under the care of the CAS. (They
know what they are doing in order to easily get the children from their parents.
They have the experience, the power and the funds.)
After two days of apprehension we went to see our sweetheart son and
daughter on Friday Oct 19,2001 at or about 10:00 AM we were so emotional when we
saw our kids and the intake worker talked to us in front of the observer (Jean)
and the foster parents and he took off my son's pants and brief half way down
and pointed to a blue spot at his lower back and he said this looks like beating
and he insisted even though we told him that no it is not.
This is called Mongolian spot found in some races. He forgot that he is
talking to a Pharmacist and a Nurse. He did not stop bugging us after he
uncovered our son's butt in front of people until we show him the same spot on
Marianna's ( my daughter) lower back. (I consider this as a sexual assault)
I called my mother back home asking her to pray for me as I had an exam
regarding my license ( I could not inform her the truth as she has a heart
condition "angina pectoris" and diabetic on top of that, she can not
do anything but praying for us which helped us). Later on the intake worker said
in his affidavit that I could not tell my mother about what happened because I
feel guilty. Can you imagine how
they twist every action and every word to be taken against parents. They
have "the power" to control our kids, and our actions toward them.
Their biggest "concern" will be that you obey their
"regulations." Not whether or not you abuse the kids. not just money,
but power; the power to take over the role of parents, without having to take
the responsibility for the consequences. Is this the way they make money.
Is this the way they feed their kids from that money?
From destroying families!! and where does this money come from? From
taxpayers like me!! That is really
weird .
At
6:00 AM. on Monday morning we went to my lawyer's office and we did about 12
affidavits (from 6 AM to 10 AM) by friends came over from Toronto and
Mississauga, neighbors, coworkers (a pharmacist and a pharmacy technician), nuns
from our church, myself and my wife. The
nun went with us to the court room and waited till 5:30 PM. When we entered the
judge and CAS were astonished because the strong and big community support, even
the judge asked the CAS lawyer if it is okay that all of those people will
attend. The lawyer said it is okay
as long as there are enough seats.
The
judge returned my son at the 1st hearing that day (after 5 days of
apprehension). But my sick,
injured, sweet baby has to wait until her file be transferred from London to
Kitchener court according to my lawyer's request.
My
son was returned home by the case intake worker who said that Ayryk (my son) had
not gone to the washroom for these 5 days and was not eating.
We have noticed that as once he entered home, he went to the fridge and
asked us for food right in front of the social worker.
On November 5, 2001 we went to the court in Kitchener for the 1st hearing
for Marianna’s case, everybody came over to support us including people from
the church, nuns and friends. People
who know us and interact with us and they know that it is impossible for us to
harm our child by any means. The
judge said that he is going to go through all documents and affidavits and he
was going to fax his decision within couple of days.
But he did not and we were so worry about our daughter condition as she
was staying with a foster parent.
I
was calling my lawyer twice a day asking her about the judge decision she said
that she had not received any, and she was angry already because I kept
bothering her. She said as soon as she received the court decision, she would
call me.
On Nov. 13, 2001 Marianna went with the foster parent to London hospital
for follow up. At about 4:30 PM we found a message on the answering machine that
the intake worker left at 3:30 PM stating that “this message for Ayman or
Maybelle, this is the John [not
his real name]
from CAS, please call me back as soon as possible , this is in regards to
Marianna.” When we
retrieved this message, I called this Social worker back.
Unfortunately the agency was already closed. We went like crazy as we
thought that there was a problem with Marianna's health especially since we knew
that she was in the hospital that day. I
gapped the phone book and using the internet I could not find this guy's name in
order to call him back at home. I
called all the listed phone numbers that for his last name, and again it was in
vain. We decided to drive to London hospital looking for Marianna. We tried one
more number (the CAS emergency number) the operator did not want to help us.
It was almost 8:00 PM and we insisted and we told her that we were going
to drive all the way to London to find out what happened to our daughter.
After this she called the social worker and told him the story. He could not call us back but all he said "tell them
that Marianna would be returned the next day."
We were so happy for this news, On the next day, before going to CAS
office I bought a nice cake for CAS staff in order to tell them thank you, and I
bought a very nice Christmas gift for the foster parent just to say thank you
for taking care of Marianna during this time.
Unfortunately, the intake worker took it personally as he does not want
us to be happy for long time. He
said "Marianna may be apprehended again."
On
the same day, he asked me to talk to him personally. I said it's OK.
We went to a separate room. He
approached me and tried to discuss the shaken baby allegations and what
happened. Although I had been
previously advised by my lawyer not to discuss these matters with him, I had no
problems discussing these matters with this social worker as I do not have
anything to hide as I did not harm the baby.
He
told me that sometimes good people do bad things, it does not mean that they are
bad. Still they are good.
Something like that could happen due to anger, frustration or being
tired.
I
told Mr. intake worker (John
[not his real name])
that I did not think that we fit the profile of someone who would shake the baby
as we have no mental health issues, I have no substance abuse issues and I have
no difficulty coping. We are over
30 years old and live together. We have neither financial problems nor family
problems. On top of that, Marianna is such an easy baby to parent as she only
cries when she is hungry you can ask her foster parent about this.
Also as a pharmacist and a nurse we appreciate that it would be very
dangerous to shake a baby and we would not want to cause such harm to my own
child as I realize that a baby could become a disabled child as a result of
shaking and I would not choose to raise a disabled child.
He
said, Ayman I know that you did it but you did not intend to do it. I told him I
did not do it, I did not intend to do it, and I have never done this.
Then
he asked "do what" I told him the one you just said, shake the baby.
That
time I saw the dirty look in his eyes and I realized that I may have said
something wrong. Then I told him that I was advised by my lawyer not to talk to you
but I have nothing to hide that's why I am talking to you now.
After that he let us go with Marianna.
I informed my lawyer about this conversation.
My
English is a second language and if he played word game, of course I will be the
loser as he was born here in Canada.
Nov
14,2001 @ around 11:00 am was the only time he talk to me since apprehension
(was Oct 17,2001). Although we went
to CAS office twice a week for the whole month.
There
was another court date on Nov 21, 2001, I can not remember why. But we were
surprised after a phone call from my lawyer at around 6 PM on Nov 20, 2001 (a
day before the court date) telling me that the social worker applied for another
apprehension for both of my kids on the next day court date based on my confession.
I could not believe it, this guy took it personally, for some reason he
wanted to give us a hard time. He should respect our cultural background and
recognize that we are unfamiliar with the Canadian system.
Two
different judges had reasonable grounds to return our kids back to us and he
does not want us to be happy for more than a week after returning my daughter. He
would use any situation, would do
just about anything to gain control over our children and "take the patents
out of the loop." I believe his
very funding depends upon how many children he can take away from parents, for
however short a time they can accomplish it. The longer, the better. And if he
can take them away permanently, so much the better. He gets (at this time)
$?,000 for each child they can "terminate" from the parents and put up
for adoption.
My
lawyer advised me to come in the early morning to her office on the next day
(the court day) in order to give her another affidavit explaining what happened.
The application for apprehension was served and reached my lawyer on Nov
20, 2001 after 5 PM. so that we would be in a rush in order to limit our ability
to respond.
I went to her office on the next day early morning and she showed me a
very astonishing document shows that this intake social worker had received the
court order (from Nov 5,2001 court date) by fax on Nov 7,2001 and it was hand
written order by the Judge himself. i.e. the endorsement of Mr. Justice Brophy
was faxed to Cambridge CAS on Nov 7, 2001.
I was advised by my lawyer and believe it to be true that no one faxed a
copy of the decision to her. I
contacted my lawyer twice a day up until Nov 13,2001 when Marianna was returned
to our care (on Nov14, 2001) to inquire as to whether she had received the
decision. I was advised by my
lawyer that she called the Ontario Court of Justice in Kitchener where the
motion had been heard to inquire about the decision had been received or not but
received no response.
What had happened was that the intake worker kept Marianna in CAS care
until Nov 14,2001 because he was unable to read the endorsement of Mr. Justice
Brophy according to his affidavit. He did not decide to return Marianna until he
met with the CAS counsel who told him that the Judge decision required him to
return our baby immediately. It is not clear from the intake worker affidavit if
he took any steps to clarify the illegible hand written endorsement.
It appears to me that since he could not read the endorsement(which is
very clear to me as I could read it although my English is not as good as his)
he simply ignored it and essentially kept our baby unlawfully for 7 days away
from her parents who were on fire as their daughter is sick and needs their care
each day for us was like a year i.e. he kept our daughter away from us for 7
years. I was advised by my lawyer that at no time did John [not
his real name]
or anyone from the agency even notify my lawyer that they had received an
endorsement. No explanation was offered to anyone for the delay in returning the
child. I was advised by my lawyer
that she did not even know there had been a significant delay in returning my
baby until she received a copy of the endorsement and the application for
apprehension together on Nov 20,2001 (1 day before the court date)
I am very concerned about the affidavit and behavior of the intake
worker: he has complete control of the situation.
It is his ward against mine and I disagree with his allegations.
As there was no independent party present and the interview was not taped
I have no independent proof that he is misrepresenting the contents of our
interview. There is no indication that this social worker has reported these
allegations to the police for clarification as would be appropriate.
Before entering the court room in Cambridge, my lawyer told me "
unfortunately this judge is always with CAS side.”
She was right: What happened
inside the court room was grave injustice.
She asked the CAS instead of apprehension is it not enough that the
father will stay away from his home? They answered yes, that would be fine. We
mentioned the behavior of the intake worker in regards to the court order for
returning my daughter that was received by fax on Nov 7, 2001 and he ignored it
until Nov 14, 2001. The judge said
it is okay, it was the long weekend, and it is okay. I asked my lawyer to get a
permission to speak to the judge she said okay.
I tried to explain what happened, and where I came from.
But the Judge refused to listen to me and she asked me to stop.
I told her "Please consider the whole family before taking you
decision. She ordered that the
father won't stay alone at home with his kids.
It means that my wife can not go to work and leave kids with me, it means
that I can not take my son to the dentist or to the doctor if he is sick unless
my wife would accompany us. This
stupid situation will last until when? Nobody knows.
On Wednesday November 28 in the morning, the intake worker and another
social worker visited us at home (that was the 1st visit for the CAS social
worker to our home, i.e. after 6 weeks of apprehension). The intake worker
introduced the social worker to us and said that we have to sign an agreement
that we will follow these procedures.
1-
Maybelle and Ayman has to comply to the court order and Maybelle is responsible
not to leave Ayman alone with the kids.
2-
Maybelle and Ayman to attend individual or group counselling with respect to
increasing their parenting knowledge as approved by the CAS.
3-
Maybelle and ayman to attend individual or group counselling for anger mangement
as approved by CAS
4-
Maybelle and Ayman to meet with Family and Children's Services as requested by
Family and Children's Servises
I asked him were the parenting classes a court order he said yes. (later
on we knew from our lawyer that this was not a court order.
(i.e. He lied). I told him
that you are asking two adults (over 30) , both are health professionals, having
a 4 year old child to go back to
school for taking parental classes.
I told him that those terms were not in the last court hearing. He said
that it was from the 1st hearing (on October 22, 2001). I told him that you are
telling me you are here to apply those terms and procedure which was ordered to
protect my kids from us and you are applying this after more than a month.
You are telling me that you are protecting my kids and that is your first
visit to our house more than a month ago.
The new social worker looked at him and said "is this true". He
said yes, because I was very busy, I have 20 families to deal with. I told him
"well, if CAS does not have time to protect my children, it is better to
leave my lovely kids for us to take care of.
He did not have any words so say and then he asked to leave.
The
new social worker seemed to be nice and understanding.
She has experience and she gained our trust. Although I have no trust to anybody now.
The situation now is that both our kids are under our care.
With terms and conditions as listed above.
The new nice social worker is visiting us once every 2 weeks (on
Wednesdays) and she is completely satisfied that the children are save under our
care and we are a good loving parents, taking good care of our kids, following
all medical appointments and instructions.
Our baby is gaining weight and she is absolutely healthy and growing up
normally according to the doctor’s opinion.
On Wednesday December 12, 2001 at 11:00 am, The new social worker said
that John [not
his real name]
(the intake worker) is young and newly hired and did not have enough experience
to handle those situations and to deal with different cultures and back grounds.
On Wednesday January 2, 2002 at 11:00 AM, Kristina (the new social
worker) was talking about the next settlement conference and what was going to
happen in that kind of conferences. She
said no more apprehension and nobody will take your kids away from you.
And she thinks that everything is all right.
We attended the parental classes according to our lawyer’s advice.
We found that our classmates are teenagers, single fathers, single
mothers. They were not serious and
they think that they are going to those classes just for having fun.
On Wednesday Jan 16, 2002 Kristina came at 10:00 AM and she said that in
the settlement conference CAS would change the application from apprehension to
just a supervision application and also drop the term which states that the
father does not stay alone with the kids or at least make it apply to Marianna
only not to Ayryk. As she was
confident that this term is very disruptive to our family life after she knew
that we booked and appointment for my son Ayryk to go to the dentist,
I and Ayryk were about to go for his dental check up, but I could not
take him after my wife reminded me of this term. (my wife does not drive)
On the next visit, I was advised by Christina that she talked to CAS
lawyer about changing the application for apprehension and terms.
The lawyer said NO, they can not do that. She felt sorry
after I told here that it was very easy for John
[not his real name]
(the intake worker, who does not know us and had never come to see how we do
live) to disturb a happy, lovely, and perfect family's life and convert it to
crying, depression, sleepless nights, lose of work days and lawyers expenses.
However, it is very hard for you who know us well by now and sure that we
are good family and there is no risk factors on our kids that apply to us as a
good parents to change his actions and correct the damage that happened due to
irresponsible and unprofessional behavior of that man. That is weird and
corrupt!!!!!
On Feb 15, 2002 was the settlement conference and actually it was
postponed to March 19, 2002 as my lawyer could not attend. The Judge suggested
that we may go for a trial as the CAS can not change their position asking for 6
month supervisory warship according to findings. Our position is that we did not
harm the baby and we do not agree that our kids need protection but we may agree
on a voluntary supervision bases.
On Mach 8, 2002 Kristina came to visit us and she said that she feels
sorry for us as we went though all of this and suggested that our lawyer may
meet with their lawyer in our presence away from the court house and discuss how
we can solve this problem. My lawyer refused to meet with their lawyer as she
considered it waste of time and money if they won’t change their position.
On March 21, We went to the second settlement conference, we was
surprised and happy to hear that the CAS withdraw the case on the voluntary
supervision agreement bases which
was signed in the court.
Dear
Sir,
I would appreciate if you can help me to reach my goals which are:
1-
To stop Cambridge CAS from bothering us as a family especially for this
unfounded case and the baby is absolutely fine.
2-
To prevent this from happening again to another innocent couple or family
3-
limit the power of those sick people who are disturbing families because they
are power or money seekers.
4-
CAS does not intervene aggressively by taking kids away from their parents
before they have a very strong evidence for child abuse and it should not be a
sick man or sick women decision.
5-
CAS should hire highly qualified personnel for the intake worker positions who
are registered with the Ontario College of Social Workers and Social
Services Workers as the college’s job is to protect the public by
ensuring that those workers possess qualifications and pass the quality
assurance programs and investigating any complaint submitted to the college
according the code of ethics for social work.
6-
To place a complaint against John [not
his real name] (the
intake worker of CAS Cambridge) and Jenny
[not her real name]
(intake worker of CAS of London) as they are not registered
with the OCSESSW. (an official letter is attached)
Your
assistance for the above matter is highly appreciated
Yours
Father
Mother
Ayman
Maybelle